FAQs

Frequently ask questions

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magju is a content creation and digital publishing platform that makes it easy for anyone to create responsive, interactive content perfectly aligned with their brand. It allows for publishing and distributing engaging mobile apps to Android, iOS, and Kindle platforms.

magju enables you to design, enhance, and publish your own branded mobile app. With the magju custom app development SDK, you can fully personalize your app. Additionally, you can design and enrich your content using the magju authoring tool.

Magju services can be categorized as follows:

Creative Services: Assists in designing and creating new digital documents or verticals from scratch. It also helps convert existing digital documents to the Magju format.

Consulting Services: Involves setting a roadmap for the strategic and technical requirements of a customer, adding significant business value.

Support Services: Offers comprehensive guidance and professional services for those who are short on time or resources to manage on their own. Examples include Managed App Submission (MAS) and Managed App Update (MAU).

SDK Services: Provides full support for those looking to build on top of Magju features. This may include configuring new menus, adding third-party services, or customizing the store and library.

You can make your PDF interactive by adding animated objects created either from a third-party tool or from magju itself. Enhance the interactivity further by incorporating popups, overlays, audio, video, and numerous other elements. These enhancements can be easily achieved using magju features. For more information, please visit our Video Tutorials.

The magju publisher backend has the capability to generate apps for various app stores. You can download these apps and distribute them across different stores. Upon purchasing magju licenses, you will receive a login with admin access, allowing you to manage your app account.

We understand that each customer has unique requirements and budgets. That's why we offer a range of flexible solutions tailored to align with your business goals, whether you're a small startup or a large enterprise. Contact us at hello@magju.com, and we will find the best option for you!

You can reach Magju customer support 24/7. Please email your query details to hello@magju.com.

For every customer, we provide a dedicated account manager who assists throughout the onboarding process until the customer becomes familiar with the Magju platform. The account manager coordinates the support needed from various teams, whether it's technical support, billing support, or any other assistance.

There are various channels through which you can raise your App issues with the magju team.
You can drop an email to support@magju.com. A support ticket will be created for you which you can keep a track on. You can email your dedicated account manager who will facilitate the support for resolving the problem at hand.

There are various channels through which you can raise your payment and billing issues with magju.
You can drop an email to billing@magju.com. You can email your dedicated account manager who will facilitate the support for resolving the problem at hand.

Yes, magju offers you the capability to tailor the appearance and ambiance of its app. You can achieve this through multiple locales, color options, and control over images and texts.

magju offers two types of search functionalities within the app:

Library Level Search: A library refers to collection of Issues. A user can perform a search for the specific Issues and descriptions within the library .

Issue Level Search: A user can search the keywords within the magazine issues. A search bar is located at the top of the window in which user types the keyword. The results show the searched keyword for every page inside the issue.

Yes, magju provides the functionality to include supplemental material, such as weekly blogs, into published issues.

Magazines created using magju are formatted to be mobile-friendly, suitable for both smartphones and tablets. The content is optimized for readability and supports layouts across all devices, including iPhone, iPad, and Android devices.
The app is a white-label application utilizing magju's proprietary content format. This content can be customized to fit all mobile-friendly formats using the authoring tool.

Yes, magju can host the digital magazines on our servers.

With Magju, your magazine is not bundled with other magazines on a shared platform. Apps created through Magju are white-label applications, allowing you complete freedom for branding as needed.
For promoting new issues, we offer both immediate and scheduled push notifications for end-users. For instance, end-users can receive notifications whenever you upload a new issue.
Magju offers considerable flexibility in creating subscription models and promotional offers to market your content. Additionally, Magju provides support for featuring issues as highlighted content within the app.

With magju, you have the flexibility to create user subscriptions, which can be easily integrated using our Subscription APIs. Additionally, magju offers the capability to host internal subscriptions on its servers, which can then be easily integrated with the magju platform.